Introduce your role
Tell us your market, communication languages, services and the support you want from Panda Care.
PARTNER WITH US
Agree how to work together before referring a client.
For organisations supporting international clients through travel, language, destination services or referrals. Introduce your market and role, then agree the handover. Medical records are not needed for an initial partnership inquiry.
Introduce your partnership needs ↓From partnership inquiry to client handover
Confirm contact permission and attribution
Clarify the client’s permission to be contacted, how the referral is recorded and what information may be shared.
Check the scope and responsibilities
Separate clinical decisions, Panda Care coordination and partner services. Identify contacts, feasible support and open questions.
Proceed under written terms
Agree fees, settlement, client follow-up and change handling, then carry out the confirmed plan.
A checklist before the first referral
- Permission to contact, referral attribution and how existing clients are identified
- Contacts on both sides, communication roles and permitted information sharing
- Scope, providers, unconfirmed items and alternative arrangements
- Quoted fees, commission or service fees where applicable, currency and settlement conditions
- Lead protection, changes, cancellations, disputes and document handover
Partner questions
Is there a fixed commission, 90-day protection period or standard settlement cycle?
These are commercial terms for a separate agreement. The website does not set a universal rate, period or guarantee. Confirm the applicable rules before referral.
How is a referral recorded?
Enter an existing referral code in the inquiry form. If you do not have one, introduce your organisation and proposed referral method through a partnership inquiry. Attribution follows the records and agreement confirmed by both parties.
May I send a client’s medical records immediately?
The first partnership inquiry needs general service information only. Before transferring medical documents, agree the client’s permission, necessary scope and handover method. Do not put medical records in this public form.
Who contacts the client and receives payment?
Agree contacts and communication roles at the start. Medical institutions receive medical fees. The written proposal identifies the recipients of coordination and third-party charges separately.
Can we discuss co-branding or white-label services?
You may propose either. Brand permissions, client communication, contracting entities and responsibilities require a separate agreement; an inquiry does not approve a cooperation model.
Explore scope and costs: Service deliverables · Costs and payment