Tell us your needs.
We coordinate each step
of your care journey in China.

Your individual proposal should require an explanation of the reason, provider, amount or estimate and payment recipient before you approve an additional paid service. The medical institution explains the clinical need; the coordinator supports communication without making medical decisions for you. Emergency medical arrangements require separate confirmation with the institution.

The proposal should state separate cancellation terms for medical, coordination and third-party services. Review services not yet delivered and refundable amounts. Costs already incurred should be itemised and handled under the previously confirmed conditions, rather than a blanket “nothing is refundable” statement. Confirm who processes each refund, its destination, required documents and estimated processing time according to the actual payment route.

Medical institutions are responsible for clinical assessment, care and interpretation. Panda Care covers the agreed communication and coordination. Interpreters, transport and accommodation providers are responsible for their services. For an appointment handover, communication or purchased coordination issue, contact Panda Care using the email or WhatsApp below. Your proposal should name the contact and explain how the issue is documented, reviewed and any remedy agreed.

Separate confirmed amounts, estimates and items awaiting clinical assessment, with the basis and uncertainty of estimates identified. If an assessment or coordination service must be purchased first, its price and deliverable should be explained first. A budget range is not a final medical quotation or confirmation that all services are booked.

No. Panda Care Global provides non-clinical coordination for international clients, including appointment communication, language support and arrangements in China. Independent medical institutions and clinicians provide diagnosis, prescriptions and treatment.

Panda Care has begun piloting services in Chengdu. We can also coordinate reception services with JK Medical Group, headquartered in South Korea, and its Beidaihe branch. We are progressively engaging with Grade III Class A general hospitals in Beijing, Shanghai, Guangzhou and other Chinese cities to expand care and wellness options and make journeys to China more convenient and professionally supported for international clients who place their trust in Panda Care. The receiving institution, services and dates are confirmed individually according to your needs.

You can express interest in a traditional Chinese medicine consultation and cultural activities separately. Clinicians assess clinical care; visits depend on timing, health considerations and provider availability. Preferences are not confirmed bookings or purchases.

Start with a general outline of your needs, estimated dates, preferred language and contact details. Do not upload medical records or identity documents to a public form. If documents are needed later, we will explain their purpose and agree an appropriate handover method.